As a small business owner today, we are faced with many challenges. We are often asked about the balance of running a successful business with multiple locations, money management, labor management, etc. My usual advice is get accustomed to wearing many hats- a small business owner must be everything from janitor, to counselor, to accountant while also accomplishing their trade on any given day.
Pet grooming, Daycare, and Training is a service business and our first priority is always the product we offer. By nature of our industry, we don’t make, manufacture, or resell goods- we serve people and their pets. That means that our product is only as good as the people who provide it.
At See Spot, our focus has always been on our employees. We spend our time focusing on their daily work life so they can spend their work life focusing on our clients and their pets. We strive to help each employee achieve personal goals, work/life balance, and maintain stability in their career as well as personal lives. We employee mothers, fathers, daughters, sons, veterans, and dog lovers.
We built what we believe to be a Groomer-centric company. The groomers are our educated pet professionals and are surrounded by a network of support staff who helps them accomplish their day to day duties. Our groomers are some of the first in their industry to realize viable Employee status and the protections which come with that such as health benefits, paid time off, etc. They earn well-above the average wage for their industry and enjoy extensive continuing education opportunities.
My advice for new (and old) shop owners who are looking to move forward or just improve their bottom line is take a look at your people- they are the true assets of every Pet Services business.
See Spot Grooming & Daycare